Terms of Service

    Last updated: January 2025

    1. Acceptance of Terms

    By accessing or using Dina.help ("Service," "Platform," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. These Terms constitute a legally binding agreement between you and Dina.help.

    2. Description of Service

    Dina.help is an AI-powered workflow automation platform that helps professionals automate repetitive tasks, integrate various tools, and optimize their productivity through intelligent automation and knowledge management capabilities.

    3. Account Registration and Security

    3.1 Account Creation

    To use our Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

    3.2 Account Security

    You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information.

    3.3 Eligibility

    You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you meet this age requirement.

    4. Subscription and Billing

    4.1 Subscription Plans

    We offer various subscription plans with different features and pricing. Details of available plans are available on our website. We reserve the right to modify our pricing and plans at any time.

    4.2 Payment Terms

    Subscription fees are billed in advance on a recurring basis (monthly or annually). By providing payment information, you authorize us to charge your payment method for all fees incurred. All fees are non-refundable except as required by law.

    4.3 Free Trial

    We may offer a free trial period. After the trial period ends, your subscription will automatically convert to a paid plan unless you cancel before the trial expires.

    4.4 Cancellation

    You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period, and you will retain access until that time.

    5. Acceptable Use Policy

    You agree not to use the Service to:

    • Violate any applicable laws or regulations
    • Infringe upon the rights of others, including intellectual property rights
    • Transmit any harmful, offensive, or inappropriate content
    • Interfere with or disrupt the Service or servers
    • Attempt to gain unauthorized access to any part of the Service
    • Use the Service for any illegal or unauthorized purpose
    • Reverse engineer, decompile, or disassemble any part of the Service
    • Use automated systems to access the Service without permission
    • Resell or redistribute the Service without authorization

    6. Intellectual Property Rights

    6.1 Our Rights

    The Service, including all content, features, functionality, software, and design, is owned by Dina.help and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

    6.2 Your Content

    You retain all rights to any content you submit, upload, or create through the Service ("Your Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and display Your Content solely to provide and improve the Service.

    6.3 Feedback

    If you provide us with any feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.

    7. Third-Party Services and Integrations

    Our Service may integrate with third-party applications and services. We are not responsible for the availability, accuracy, or content of such third-party services. Your use of third-party services is governed by their respective terms and conditions.

    8. Data Processing and Privacy

    Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We process your data in accordance with applicable data protection laws, including GDPR and CCPA where applicable.

    9. Disclaimers and Limitations of Liability

    9.1 Service "As Is"

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

    9.2 Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, DINA.HELP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

    9.3 Maximum Liability

    Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

    10. Indemnification

    You agree to indemnify, defend, and hold harmless Dina.help and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

    11. Service Availability and Modifications

    We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

    12. Termination

    We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. All provisions that by their nature should survive termination shall survive.

    13. Governing Law and Dispute Resolution

    13.1 Governing Law

    These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

    13.2 Dispute Resolution

    Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall take place in [Location].

    14. Miscellaneous

    14.1 Entire Agreement

    These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dina.help regarding the Service.

    14.2 Severability

    If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

    14.3 Waiver

    Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

    14.4 Assignment

    You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

    15. Changes to Terms

    We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

    16. Contact Information

    If you have any questions about these Terms, please contact us at:

    Email: legal@dina.help

    Address: 171, Sarghodha Apartments, Plot 13, Sector 7, Dwarka, Delhi - 110075